What We Do Office Setup Design your IT infrastructure Source and supply equipment Build and configure machines Network Management Monitor network – onsite and remotely Monitor server and services – onsite and remotely Manage issues to resolution Network Installation Network analysis Provide network and infrastructure designs Carry out installation of network Managed IT Support Server and desktop health check and OS recovery Repair and maintain server, desktops and laptops Manage Windows updates System administration services System Administration Manage users accounts Create and modify roles Build and modify desktops and laptops Create IT reporting schedule Website Management Track and monitor Renew existing domains Administration services Call Centre Facilitation Manage all your calls Log all requests Provide management reports Encryption Services Encrypt laptops, desktops and servers Hard drive encryption Works with all other security software Pre-boot authentication Invisible, automatic operation Disaster Recovery On-line backup service Secure off-site backup solution Real time data solutions Free audit Risk assessment IT Programs and Projects Business process re-engineering Enterprise software and hardware implementation Consultations and business needs analysis
Call Centre Facilitation We can assist with the IT setup of your call centre service and help facilitate and manage it, from implementing cloud solutions to producing scripts and creating workflows. Manage all your calls Log all requests Provide management reports