What We Do

Hardware Setup

Software Setup

Diagnostics & Repair

Data Protection

Training & Advice

Hardware Setup
 
Diagnose problem Diagnose & Fix Hardware Repair Virus Removal Data
Recovery

    Something is not working? Could it be a virus? Or maybe the hard drive isn’t spinning? Or are you loosing data? We will find out what the problem is and let you know how much it will be to repair on-site.

    Agghh…! It’s not working! Let us find the problem and we will fix it. If a new part is required we will let you know before we proceed. Price quoted for 1st hour 299 AED and 199 AED per hour thereafter.

    Have a hardware problem that needs to be repaired? Our Techie will be able to repair your kit where necessary.

    • We can repair from RAM through to Motherboards
    • All repairs are done in our approved workshops
    • We can attempt to repair any computer
    • We will let you know what the problem is and the estimated cost before we order any parts or carry out any repair

    While there may be signs your computer has a virus (slow performance, unable to launch programs, etc.), the only way to know for sure is to have your computer scanned for viruses. You could either download anti-virus software or we can call round and do it for you.

    “What if the tests say I have viruses or spyware on my machine?”

    The best course of action is to have the infection removed as soon as possible. Delaying could lead to slower performance, data security issues and, in extreme cases, data loss. Don't worry. When you have a virus or spyware problem, our IT experts are happy to help and will visit to resolve the problem.

    Whether you have deleted a file or have damaged your hard drive we may still be able to recover and restore your data.

    • Level 1 - Diagnostic fee included in the total cost
    • Level 1 - Recover deleted files from a drive that is in good working order
    • Level 2 - Drives that require advanced recovery methods or a custom recovery solution such as a formatted or failing drive. This is an Extra Charge
    • Level 3 - Drives that are physically damaged or require extreme recovery procedures. This is an Extra Charge